Get out wrap! Should be Get into wrap
If I was still an agent working in the contact centre this would be the perfect reason to get into wrap (although I know my manager from years ago may not have been happy) đ I came late to the podcast only finding it a while ago, I started at episode 1 and am now up to date, what I can say is that every episode adds ...
Read MoreInsightful and varied
Martinâs show is simply the best place for anyone looking to grow in their contact centre role to start. Whether a newly promoted team leader, site manager or director the content is insightful and varied. Martinâs passion and experience shine throw whoever his guests are. Itâs on my must listen queue.
Awesome show
Martin gives a brilliant insight into a hugely innovative and changing industry. He makes his guests feel so at ease and the conversation just flows. Love listening to all of the different people and views of those he has on.
Brilliant show
I love how this show tells the stories of inspirational people (that happen to be working in the CC industry). Martin is a natural host who know how to get the best out of his guests. Love it.
Hits the mark!
Being from the industry I almost dread listening to podcasts about stereotypical stories and how people are great and experts. Well this isnât that! Martin clearly knows his stuff and has a great technique of talking shop with other industry professionals whilst keeping it light and enjoyable. Keep up the class intervi...
Read MorePerfect for us CC or CX Geeks
Having discovered the podcast itâs a constant companion in my car as I commute to office or meetings. A podcast about the Contact Centre Wonât be to everyoneâs cup of tea but for me as a 20+ year veteran I love the content. Keep up the good work Martin â¤ď¸
Finally got around to reviewing
Have been a very early advocate of the podcast, with its informative, educational and positive insight in to an overlooked industry. Every episode has given me somethings to think about or explore, inspiring positive initiatives in my workplace and career. Donât overlook the fact that Martin is a fantastic host, provi...
Read More10/10
Martin has found a gap in the contact centre space with this podcast and is not afraid to cover any topic that is vital and also relevant to our industry. He is a great interviewer who puts everyone at ease and the conversations flows naturally. Well done
Uniquely entertaining
Martinâs natural ability to get people talking makes this the ONLY work related podcast I bother with. Providing tips, insight, back stories and a huge variety of perspectives across our industry. If you work in ANY capacity in the contact centre industry, itâs a must listen.
What a valuable Contact centre Resource!
Now having been a guest Iâm obviously a little biased about which episode I enjoyed the most, but having listened to several of these the value shared here is great for even the most experienced contact centres professional, everyones so passionate and entertaining! Canât wait to record our follow up Martin! Garry Gorm...
Read MoreAuthentic, engaging and informative chat
I love Get out of Wrap! Every episode is packed full of tips, tools and ideas for contact centre professionals who want to improve their performance and deliver amazing service. Martin has a great interview style, it is like listening to friends having a chat. Excellent stuff!
Unexpectedly Brilliant
Martin Teasdale has created an brilliantly entertaining and informative show about an unexpected topic - contact centers. The diverse lineup of guests offers so much perspective on every facet of the business, from operations, technology, recruiting, etc. If you're even remotely associated with the contact center bus...
Read MoreOver the last two years the podcast has been lucky enough to receive some great reviews - here they are.