Get out of Wrap - contact centre chatJuly 15, 202200:50:05

#121 Dan Cohen - Head of Customer Relationship Centre @ Nespresso

Name: #121 Dan Cohen - Head of Customer Relationship Centre @ Nespresso
Uploaded: 2022-07-15T02:00:13.000Z
Duration: 3005
Description: As Head of the Customer Relationship Centre at Nespresso Dan knows all about culture and delivering true CX. In an engaging, honest, helpful and funny chat Dan...

As Head of the Customer Relationship Centre at Nespresso Dan knows all about culture and delivering true CX.

In an engaging, honest, helpful and funny chat Dan brings his career journey to life.

We also talk about culture, development, developing a great career in our industry.

Dan is a great guest and a great bloke - loved this episode.