Get out of Wrap TV
GOOW TV Question of the day - How to do we better attract talent into the industry ?
Some great answers and discussion on this critical question for our industry.
GOOW TV - Sept 17th
What was your nickname at school ? What does the industry need to do more of to attract talent ? Two big events coming up !
The 200th episode !
The 200th episode of GOOW - thank you to all the contributors, guest and supporters !
#200 - The 200th episode of Get out of Wrap
Come and join lots of your favourite people from the industry to celebrate this milestone episode - thank you if you have supported GOOW in any way - much love
Get out of Wrap TV Your Contact Centre show - 10th September
What would you remove from Contact centres if you could ? #callcentre #contactcentre
#199 Hele & Pete from BPA Quality chat about Consumer Duty one year on.
**One year into Consumer Duty—are we truly putting customers first?** In our latest podcast episode, I had the pleasure of diving deep with Helen Manahan and Pete Dunn from BPA Quality about the impact of the UK’s Consumer Duty regulation, one year on. We unpacked how this regulation is driving a cr...