The Team Leader Community™ (with Martin Teasdale)November 17, 202300:47:50

#176 - Helen Beaumont Manahan on Vulnerability

Name: #176 - Helen Beaumont Manahan on Vulnerability
Uploaded: 2023-11-17T03:00:04.000Z
Duration: 2870
Description: Vulnerability and Vulnerable customers is such a hot topic in the contact centre world we are lucky to have Helen Beaumont Manahan of BPA Quality come in and...

Vulnerability and Vulnerable customers is such a hot topic in the contact centre world we are lucky to have Helen Beaumont Manahan of BPA Quality come in and talk about BPA's training - she shares best practice and top tips !