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Get out of Wrap - contact centre chat
May 31, 2024
00:43:47
#190 Sandra Thompson on Emotional Intelligence - Part 2
On the 5th Birthday of GOOW I am joined by Sandra Thompson for the second part of her fascinating advice on Emotional Intelligence.
The first part was so well received and part 2 is as good - Sandra has loads of great practical advice on how to master this key skill.
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