#72 GOOW TV - Customer Loyalty & Agent challenges
Get out of Wrap TVJune 25, 202400:42:32

#72 GOOW TV - Customer Loyalty & Agent challenges

What are the challenges our agents face when it comes to the systems used in contact centres?
What are the top factors that affect Customer Loyalty ?
We answer both of these and have a great chat on todays show.

#callcentre #contactcentre #callcenter #contactcenter