Get out of Wrap - contact centre chatJune 25, 202400:42:32

#72 GOOW TV - Customer Loyalty & Agent challenges

Name: #72 GOOW TV - Customer Loyalty & Agent challenges
Uploaded: 2024-06-25T15:29:59.000Z
Duration: 2552
Description: What are the challenges our agents face when it comes to the systems used in contact centres? What are the top factors that affect Customer Loyalty ? We answer...

What are the challenges our agents face when it comes to the systems used in contact centres?
What are the top factors that affect Customer Loyalty ?
We answer both of these and have a great chat on todays show.

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