Get out of Wrap - contact centre chatMarch 28, 202400:06:42

Breaking News - No more Contact Centre Agents by 2026

Name: Breaking News - No more Contact Centre Agents by 2026
Uploaded: 2024-03-28T09:22:50.000Z
Duration: 402
Description: This was the opening line on a post on Linkedin that I was tagged in. It stated due to AI Agents we will see in our industry no more need for agents. I had to...

This was the opening line on a post on Linkedin that I was tagged in. It stated due to AI Agents we will see in our industry no more need for agents. I had to discuss this and I tried out a call with an AI agent - check it out
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