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Get out of Wrap TV
April 02, 2024
00:51:16
Get out of Wrap TV - 2nd April 2024
In this, the 63rd show, we chatted about - agent numbers in the industry, AI, agent engagement, noise cancelling headsets and QA.
We shared where the industry is on these areas and by watching you can see where your centre is.
#callcenter #callcentre #contactcenter #contactcentre