Get out of Wrap - contact centre chatApril 02, 202400:51:16

Get out of Wrap TV - 2nd April 2024

Name: Get out of Wrap TV - 2nd April 2024
Uploaded: 2024-04-02T12:32:53.000Z
Duration: 3076
Description: In this, the 63rd show, we chatted about - agent numbers in the industry, AI, agent engagement, noise cancelling headsets and QA. We shared where the industry...

In this, the 63rd show, we chatted about - agent numbers in the industry, AI, agent engagement, noise cancelling headsets and QA.

We shared where the industry is on these areas and by watching you can see where your centre is.

#callcenter #callcentre #contactcenter #contactcentre