Get out of Wrap TV  - Your Contact Centre show - Aug 22nd

Get out of Wrap TV - Your Contact Centre show - Aug 22nd

Describe yourself in 3 emoji's, a forthcoming masterclass , what do you want and will you be attending the Call & Contact Centre Expo were the first topics in this weeks show.

We then chatted about agent attrition and the causes - this led to a lot of animated chat - a great show

Thanks to Sabio for partnering with me on this weeks episode.