In this episode from GOOW TV (every Tuesday on Linkedin - 10am GMT) I am joined by Rob Wilkinson of Evaluagent who shares his thoughts on NPS and what Evaluagent are up to in transforming how we understand and use NPS.
I'm also very pleased to announce a new partnership with a new, disruptive company in our space....
#callcentre #contactcentre #callcenter #contactcenter #nps