In this , the first, I am joined by Pete Dunn of BPA Quality, Dan Light of Different Edge and Danny Wareham of Firgun who join me to talk about Performance Management in Contact Centres.
#callcentre #callcenter #contactcentre #contactcenter
GOOW TV Panel on Performance Management
In this , the first, I am joined by Pete Dunn of BPA Quality, Dan Light of Different Edge and Danny Wareham of Firgun who join me to talk about Performance Management in Contact Centres.
#callcentre #callcenter #contactcentre #contactcenter