Wait times in contact centres

Name: Wait times in contact centres
Uploaded: 2023-05-08T16:26:58.000Z
Duration: 61

#258 Introducing a new contact centre podcast - 'ASA - Average Speed of Answer' by Barry Cooper
#257 - Lisa Dolan - Happy employees = Better business
#256 - Is Voice dying ? the data says not. ft. Steve Morrell of Contact Babel
#255 - Boost are in & Team Leaders are centre stage !
#254 - National Coach of the Year - Lee Houghton