#107 Colleen McCann of HGS
Get Out Of Wrap - The Contact Centre Community April 22, 2022x
107
00:51:4147.84 MB

#107 Colleen McCann of HGS

Colleen McCann and I have chatted for years after connecting on Linkedin and it's about time we got our chat onto the podcast. Colleen has had a really interesting career and shares great tips on marketing and business development. She shares how energised she is by the vision of HGS, part of which can be summarised by 'Bots & Brains'.

In this chat Colleen talks about outsourcing, or rather 'partnering with experts; we talk about the negative connotations versus the reality.

What should companies consider if they haven't used an outsourcer before ? We chat about offshoring and also about business development and finally we talk about dogs :) 

--- Send in a voice message: https://podcasters.spotify.com/pod/show/get-out-of-wrap/message

Colleen McCann and I have chatted for years after connecting on Linkedin and it's about time we got our chat onto the podcast. Colleen has had a really interesting career and shares great tips on marketing and business development. She shares how energised she is by the vision of HGS, part of which can be summarised by 'Bots & Brains'.

In this chat Colleen talks about outsourcing, or rather 'partnering with experts; we talk about the negative connotations versus the reality.

What should companies consider if they haven't used an outsourcer before ? We chat about offshoring and also about business development and finally we talk about dogs :) 

--- Send in a voice message: https://podcasters.spotify.com/pod/show/get-out-of-wrap/message