Jillian Manner is a Researcher & PhD Candidate from the University of Edinburgh & with the Scottish Collaboration for Public Health Research and Policy (SCPHRP & School of Health in Social Science has been conducting research in our industry in a key area of interest to us all and that is;
Workplace Health in Contact Centres.
This report is available by using the link below & is invaluable in shaping our contact centres and it's great to see - thanks for all your work Jillian and coming onto GOOW to chat about it.
https://blogs.ed.ac.uk/scphrp/2022/05/09/contact-centres-workplace-health-report/
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