Guy & Francesca are the awesome couple behind Cactus Search probably the most well known recruitment specialists in the Contact Centre industry - in this episode we find out about Francesca & Guy and hear the story of Cactus Search - how it began and whats changed from then to now.
We talk about how the industry has changed and we hear from Guy & Francesca on their views on the contact centre recruitment market today - the trends, employer and candidate expectations, the recruitment journey and what the future holds.
It was an absolute pleasure to hear from two experts in our industry who also happen to be genuine, lovely people.
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