#130 Phil Jordan - Head of Contact Channel Automation & Self Service @ Homeserve chats conversational AI
Get Out Of Wrap - The Contact Centre Community September 23, 2022x
130
00:55:0851.03 MB

#130 Phil Jordan - Head of Contact Channel Automation & Self Service @ Homeserve chats conversational AI

Phil Jordan - Head of Contact Channel Automation & Self Service @ Homeserve chats conversational AI in a fascinating episode where he shares great insight on how using cutting edge technology combined with operational teams can deliver excellent experiences for your customer and hugely improve processes. Homeserve in partnership with Sabio have been delivering some ground breaking stuff and we hear all about it in this episode.

--- Send in a voice message: https://anchor.fm/get-out-of-wrap/message
Martin Teasdale
Martin Teasdale

Phil Jordan - Head of Contact Channel Automation & Self Service @ Homeserve chats conversational AI in a fascinating episode where he shares great insight on how using cutting edge technology combined with operational teams can deliver excellent experiences for your customer and hugely improve processes. Homeserve in partnership with Sabio have been delivering some ground breaking stuff and we hear all about it in this episode.

--- Send in a voice message: https://anchor.fm/get-out-of-wrap/message