#20 Catherine Lindsay - Head of Customer Experience at Hitachi Capital ( UK )
Get Out Of Wrap - The Contact Centre Community November 15, 2019
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#20 Catherine Lindsay - Head of Customer Experience at Hitachi Capital ( UK )

Catherine Lindsay is an award winning Customer Experience leader with 21 years experience in this field. Currently Head of Customer Experience at Hitachi Capital Catherine was previously Director of Customer Experience at Hermes. A real SME Catherine has recently been a judge both at the ECCCSA awards and also the CX awards. She talks to me about her career, her outlook on work, post natal depression, the three awards she’s won, judging at awards & the benefits of flexible working and looking after your teams. We also chat about Catherines love of headsets & soup :)) An inspiring chat with a great leader.
#20 Catherine Lindsay - Head of Customer Experience at Hitachi Capital ( UK )

#20 Catherine Lindsay - Head of Customer Experience at Hitachi Capital ( UK )

Catherine Lindsay is an award winning Customer Experience leader with 21 years experience in this field. Currently Head of Customer Experience at Hitachi Capital Catherine was previously Director of Customer Experience at Hermes. A real SME Catherine has recently been a judge both at the ECCCSA awards and also the CX awards. She talks to me about her career, her outlook on work, post natal depression, the three awards she’s won, judging at awards & the benefits of flexible working and looking after your teams. We also chat about Catherines love of headsets & soup :)) An inspiring chat with a great leader.