#55 Yvette Renda & Helen Manahan of BPA Quality talk Training & Coaching
Get Out Of Wrap - The Contact Centre Community April 08, 2021x
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00:49:2345.7 MB

#55 Yvette Renda & Helen Manahan of BPA Quality talk Training & Coaching

Today I am joined by two experts and all round awesome humans Yvette Renda and Helen Beaumont Manahan who join me to chat about training and coaching in a hybrid virtual / in person world. Yvette and Helen cover...

  • Coaching/Managing in a hybrid environment – tips for coaches/managers juggling virtual and in person support as some staff return to the office
  • Realities of virtual learning – key benefits and tips to avoid possible pitfalls

A great and helpful chat !

Today I am joined by two experts and all round awesome humans Yvette Renda and Helen Beaumont Manahan who join me to chat about training and coaching in a hybrid virtual / in person world. Yvette and Helen cover...

  • Coaching/Managing in a hybrid environment – tips for coaches/managers juggling virtual and in person support as some staff return to the office
  • Realities of virtual learning – key benefits and tips to avoid possible pitfalls

A great and helpful chat !