Garry Gormley founder of the FAB Group and all round contact centre industry supremo and I discuss an article that states our industry is on the brink of collapse.
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#128 - Garry Gormley discusses the state of our industry.
Garry Gormley founder of the FAB Group and all round contact centre industry supremo and I discuss an article that states our industry is on the brink of collapse.
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